USI Payroll Find Us On Facebook  Find Us On Facebook
Payroll & HR Packages »
Request for Proposal »
Contact Us »
You did not go into business to be a human resource professional. Fortunately for you, we did!

20 years ago, Tracy Mau was the only employee, but now she’s the COO of Strovis

April 15, 2018 at 10:14 pm

Tracy Mau celebrated her 20th anniversary with Strovis on April 13, 2018.

 

By Mark A. Stevens
Chief Marketing Officer

For most people, 20 years in a business is a milestone. For Tracy Mau, though, it’s more like a stepping stone from one success to the next.

This month, the Georgetown native and Strovis Holdings’ chief operating officer is celebrating her 20th anniversary since beginning with the company, but even with the company’s success and growth, Mau said she still has big plans.

“I definitely see Strovis up and down the East Coast,” she said, “and then from there, who knows? The mistake we often make is setting our goals too low, and that’s not who I am. I like looking at the big picture and making it happen.”

But things started out so small on April 13, 1998, that the 29-year-old Mau was the company’s sole employee. Local businessman Tony Jordan formed the company and hired Mau as the first employee.

“Her previous knowledge in the industry made her the perfect choice as a first hire,” said Jordan, who serves as president of Strovis.

In the beginning, the company was called Unistaff Inc., before changing to USI Administrative Services in 2001 and, once again, in 2012 to Strovis.

When Tracy Mau first worked for the company two decades ago, she was the only employee. Now Strovis has more than two dozen employees and services clients in 32 states and from four South Carolina offices.

“The company started out with me working alone for six months,” Mau recalled. “I found out I was pregnant with my youngest son on the exact day that we hired our first employee six months later. It was very unexpected but has turned out to be the biggest blessing I could have ever asked for.

“We then hired two employees … and we’ve been growing ever since.”

In 1998, the company was known as a professional employer organization, or PEO, evolving over the years to a payroll and human resources company and eventually adding insurance and benefits divisions. Today, the company has nearly two dozen employees and offices in four South Carolina locations – Georgetown, Murrells Inlet, Summerville and Mount Pleasant, giving it access to not only some of the fastest-growing areas in the state but also in the nation.

“Since the day the doors opened here, I have never stopped learning,” Mau said. “As we began with a payroll company, then started an insurance agency, then a benefits agency and now our holdings company, I can honestly say there is always something new to learn. As the COO, I like to lead by example and that is how I try to deal with any issues that come up.”

Expanding the company into three distinct divisions facilitated growth for the company and benefited customers, Mau said.

“We have always tried to offer services that our clients need,” she said, “and the insurance division was definitely one of those. The benefits division rounds out the company so well because our clients can have their payroll, insurance and benefits with companies that ‘talk’ to each other and that makes their administration seamless.”

Helping clients – whether it’s through payroll services or a family’s homeowners’ policy – is the goal every day at Strovis, Mau said.

“Before we started the insurance division, I guess I saw insurance, as most people probably do, as a ‘necessary evil.’ But all that changes when you can actually help a client who has lost their home, or been in a serious accident,” she said. “There’s a lot of satisfaction in being able to make those people whole again.

“Knowing you sold them coverages they need, it’s an amazing feeling. This may be a business, and I’m proud of it, but, in the end, it’s all about people helping people.”

In addition to her duties at Strovis, Mau has been active in industry organizations and serves as president of the Independent Insurance Agents & Brokers of Horry and Georgetown Counties.

Mau credits her success in life and business to a supportive family and a trust that God leads her along the right path.

“My mother always taught me to treat others the way you want to be treated and everything else will fall into place,” she said. “I credit God for the opportunities he has given me through the years. He has truly blessed me with understanding, common sense and a love for learning that never stops.

“I credit my children, because each time they look at me I want them to see someone they are proud to call Mom, and I give every ounce of energy I have trying to make that happen.”

In addition to her role as COO at Strovis, Tracy Mau is also active in industry organizations.

Even when things are tough, Mau said she tries to look for – and be grateful for – the good things in life.

“I am thankful for every opportunity I have been given in life,” she said, “but things did not always come easy for me. I learned at an early age that you can either feel sorry for yourself for not being as fortunate as others, or you can hold your head up and take life by the horns. I chose to give it all I have and make things happen for the good. We do live in America, where anything is possible.”

It was that kind of positive, forward-thinking attitude that led to the name Strovis, which was created from the words Strong and Vision. This video, produced in 2018, details how Strovis works to help clients across all its divisions: The Strovis 360 Difference.

Today, Strovis is managed by Mau and Jenna Jordan, who serves as chief executive officer and who was in college when Mau helped establish the company two decades ago.

“It’s funny,” Mau said, “because Jenna and I are complete opposites but, as they say, opposites attract. We are so different in so many ways, and what I am good at she may not like, or what she is good at I may not like, but somehow it works.

“We both have a common goal, which is to make Strovis the best it can be. It helps to have a partner who has strengths that you don’t. It’s just a good fit.”

Jenna Jordan, left, serves as Strovis Holdings’ CEO, and Tracy Mau is COO.

Each step of the way, Mau said those strengths have spelled success for Strovis, and, even after two decades, she doesn’t see that changing.

She pauses when asked about the company’s future.

“I am sure I will need some assistance in the future, maybe sooner than later if the growth continues at the current rate, but I don’t see myself out of the picture here at Strovis for quite a while,” Mau said. “I enjoy what I do. I love strategizing, and I love creating procedures and sharing my ideas. Strovis allows me the freedom to be as creative as I want to be, and that, to me, is everything.”

Success in business hasn’t stopped Mau from excelling in family life. Married to Christopher Mau, she has three sons, Trey Cooper, Mason Mau and Hunter Mau, and one step-daughter, Kayla Mau, and three grandchildren. When she’s not working, she can be found boating or traveling, enjoying music and spending time with family and her dog, Floyd, a Boykin Spaniel.

“I actually love to hunt, fish, and be on the water,” she said, “whether it’s in the river, bay or ocean. I love to catch fresh shrimp and fish, and I am pretty good at it. I cannot stay inside or be still, so you can always find me doing something outside.

“My family has always been very supportive of my career. I had to learn early the healthy balance in juggling my career and home life. I have always tried to work as hard as I could during my work hours, always coming in early, but at 5 p.m., I tried to give that same courtesy to my family and avoided working late too often. My husband has been my rock and the reason I am where I am today. Without his support, none of my dreams could have been possible.”

Mau stressed that she’s not done dreaming big for the company she started with two decades ago.

“I love Strovis, and I want it to be successful beyond my years,” she said. “I pray that our company will provide jobs and financial stability for our employees for many years to come. I am willing to do whatever it takes to make that happen, as many others at Strovis are, as well.

“We are only as successful as the people we surround ourselves with, and I believe we do have a winning team here at Strovis.”

You can find out more about Strovis Holdings and its three divisions – payroll, benefits and insurance – at www.strovis.com.

Categories: Uncategorized.

Visit USIPayroll.com